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BTD Forums / SWAMI Xpress / Need Help with my SWAMI
Posted by: aisling, Friday, July 27, 2012, 1:41pm
Hi everyone. I need some help with my SWAMI. I cannot get it to print out my report. The button that says click to convert to PDF, it doesn't work no matter what I do. I thought it might be a problem with my Internet connection so I asked Hubby to do it for me at work and he can't get it to work there either. Can anyone offer me a tip on what to do? I really would like a hard copy to make notes on.
Thank you!
Posted by: Lola, Friday, July 27, 2012, 2:26pm; Reply: 1
pls contact swami support
pdf files do depend on Internet trafic
Posted by: Lloyd, Friday, July 27, 2012, 2:53pm; Reply: 2
The .pdf conversion is a free service provided by an outside source.
We don't have control over it. Be patient. It works better some times than others.
Posted by: C_sharp, Friday, July 27, 2012, 11:29pm; Reply: 3
I did just try the function in SWAMI and it took 2 minutes for me on a high speed connection.
Posted by: aisling, Saturday, July 28, 2012, 12:09am; Reply: 4
I did just try the function in SWAMI and it took 2 minutes for me on a high speed connection.
thanks everyone. I went to the library to use their high speed connection and was able to print it there. We have satellite internet, it can be sketchy sometimes.
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