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D.L.
Sunday, April 22, 2012, 10:01pm Report to Moderator Report to Moderator

Explorer Swami 44%, INTJ, Haplo Kla2a
Ee Dan
Posts: 567
Gender: Female
Location: Jackson, Mississippi
Age: 68
It has been more than a week and N.A.P. still has not changed my Rh from negative to positive, even though I received two seperate e-mails saying they would. I wonder how long it takes. So, I sent them another e-mail Sat. I hope I'm getting in touch with the right people.
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D.L.
Sunday, April 22, 2012, 10:02pm Report to Moderator Report to Moderator

Explorer Swami 44%, INTJ, Haplo Kla2a
Ee Dan
Posts: 567
Gender: Female
Location: Jackson, Mississippi
Age: 68
I mean in my Swami xpress.
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ABJoe
Sunday, April 22, 2012, 10:09pm Report to Moderator Report to Moderator

35% Nomad or Teacher - health history dependent
Sun Beh Nim
Moderator
Posts: 8,263
Gender: Male
Location: Orange County, CA, USA
Age: 51
When I had a locked parameter changed, it was the next business day and it was changed prior to me getting the e-mail...

It sounds like you've done what you can in e-mail.  If it doesn't happen soon, I would call to make sure the communication is clear.


RH-, ISTJ
Wonderful Wife = A+ Teacher; Darling Daughter = A- SWAMI Explorer
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Spring
Sunday, April 22, 2012, 11:27pm Report to Moderator Report to Moderator

SWAMI Explorer
Ee Dan
Posts: 3,290
Gender: Female
Location: Southeastern USA
I have never gotten any sort of reply when I used the "contact us" screen. I called, though, and got help right away. I don't know that I have ever seen a complaint about this problem before, but people have posted piles of complaints about the "notification" issue in the past! Strange......


"We are all born ignorant, but one must work hard to remain stupid." -- Benjamin Franklin
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C_Sharp
Monday, April 23, 2012, 1:46am Report to Moderator Report to Moderator

Teacher Rh+ Lewis: a+b-, NN,Taster
Sa Bon Nim
Administrator
Posts: 8,491
Gender: Male
Location: Indiana
Age: 54
Quoted from D.L.
It has been more than a week and N.A.P. still has not changed my Rh from negative to positive, even though I received two seperate e-mails saying they would. I wonder how long it takes. So, I sent them another e-mail Sat. I hope I'm getting in touch with the right people.


Be sure to supply your Account Number so that they can easily identify the account to change.

As other mentioned if email does not work you can try phoning.


MIfHI                            I follow a SWAMI diet.
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D.L.
Monday, April 23, 2012, 3:18pm Report to Moderator Report to Moderator

Explorer Swami 44%, INTJ, Haplo Kla2a
Ee Dan
Posts: 567
Gender: Female
Location: Jackson, Mississippi
Age: 68
I checked my Swami just now and, thankfully, they changed it from neg. to positive. It changed only  a few foods from neutral to super but no change of avoids. I'm all set now for my eating, although I have been following the original plan, anyway. Now I'm waiting for my Haplogroup results and the 23 & Me testing kit.
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Victoria
Monday, April 23, 2012, 4:51pm Report to Moderator Report to Moderator

Swami Nomad 56%
Sun Beh Nim
Moderator
Posts: 15,410
Gender: Female
Location: Oregon
Good!  Now it's a better fit for you, D.L.  



Normal day, let me be aware of the treasure you are.
Let me not pass you by in quest
of some rare and perfect tomorrow.
~Mary Jean Irion
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