Hi, got my SWAMI yesterday & have a question.  When filling out the account information beside the Password, and User Name, it says "case sensitive".  What does that mean? and can a person change their user name & password to one of their own choosing after they've set it up originally?
Thanks.

I just remembered another question.  In my Condiments section it says 1 tsp. - 0 serving as needed.  But why does it give me a list of Superfoods and Neutrals if I'm not supposed to have any of them?  Or am I not understanding it properly?  Thanks.

Quoted from BCgal

When filling out the account information beside the Password, and User Name, it says "case sensitive".  What does that mean?

This means when you login you must exactly match the capitalization given on the card.

A small letter will be treated differently than a large letter.

To you all letter Ms may appear to be the same.

For the computer a small    m     is different than a large     M

Quoted from BCgal

  can a person change their user name & password to one of their own choosing after they've set it up originally?

Yes.

Thanks for clarifying the "case sensitive" for me, C_Sharp.  You gave me a Yes for being able to change Password & User Name, but HOW DO I GO ABOUT DOING THAT?    Thanks.

After you enter your account, username, and password, you are often taken to account information screen where you can adjust username and password.

The account information screen is the one where you agreed to the license terms.

Other things on this screen

• Account type
  
• Your SWAMI Xpress Password:
  
• Your User Name:
  
• Your First Name:
  
• Your Last Name:
  
• Your Complete Name:
  
• Your Email Address:  
  
• Your Street Address:  
  
• Your City, State, Postal Code:  
  
• Your Telephone Number:
  
• Your FAX Number:
  

  
If you do not see the account information screen when you login,
You can always get to it by clicking the "Manage Your Account" or "Manage Account" tab. This is located in the top row of tabs on most pages.

Change whatever information you want to on the account information screen and click the "Save your account information" button at the bottom of the screen.

---

If you still have difficulty finding the page. Here is a link:

http://www.northamericanpharmacal.com/SWAMIXpress/SG_manage_account.pl

(If you are not logged in, the browser will prompt you to login before taking you the account information screen.)

Thanks again.  On another note, I've been trying to go make some changes on my report & go in to see what differences it makes, but when I hit the button to get it to show me, it just keeps processing and the green line at the bottom only goes half way & I never get the report, just a blank page.  Is it because it's busy with others doing it or another problem?

I am currently unable to generate either a diet report (as reported by BCgal) or a cookbook report

I think swami needs a weekend off!!

BCgal: Dr. D. tested it earlier today and found no problems. Everything is working for me now. Please let us know if you are still encountering any difficulties.

Thanks!

Quoted from C_sharp

Tips on logins:

We need to match the account number, user name, password and account number given on the card.

Be sure to type capital letters for capital letters and small letters for lower case letters. Computers can be very picky on case.

The user name and password can contain both letters and numbers.
Be sure to use what is given on the card. Some letters and numbers are easy to confuse. For instance, upper case Os will look like zeroes. Lower case ls often look like numeric ones and vice versa.

Look at the user name and password on the card and see if any character could be interpreted two ways.

Hope this helps. (otherwise customer service will figure it out on Monday)

Thanks for your reply I do have some l (small L) or I (capital i) not sure which I tried some combinations but was not successful thank god Monday is almost here  

can t you copy paste?

Problem with copy and paste is that people are sent a printed card for SWAMI Xpress by regular mail that shows their account number, username, and password.  

So people have to type the information on the computer from a piece of paper.

Usually it is easy--just 3 small sets of letter/numbers.  But if you get even one character wrong, you cannot login to SWAMI.  I presume there is also some possibility for a card to be printed and the account either never being created or deleted after it was created.

I see!
thanks Kent for clarifying!

C_Sharp, it's 11:40 pm my time Sun. nite & I just checked in and saw your message.  I tried my Swami earlier today & it was up and running okay.  Thanks.

Quoted from BCgal

I tried my Swami earlier today & it was up and running okay.

Great! That is wonderful.

I got the swamixpress login stuff yesterday and wanted to play around with my profile this morning. Some entry fields are "time locked", what does this mean?  

Quoted Text

Some 'unchangeable' fields, such as blood type, will 'lock' an hour after the initial form is completed. This stops someone from using  one license to run diets on all their friends and family members.

Having had to do that, I also feel that everyone else should have the ability to further develop their SWAMI intake data as their bodies and/or health histories evolve. So I left a lot of the intake form unlocked. These unlocked parts let you continue to add additional or new data, then print out a fresh diet appropriate for those new circumstances.

Once you license SWAMIXpress, you can pretty much continue run as many diets on yourself as information, circumstances and paper supplies permit.

Dierk: If you need to change some of the values stored in time locked fields, you can contact customer support at NAP and ask that they reset a field value for you so that you can enter the correct information.

I have the same question BCgal asked about condiments. Portion size is 1 tsp. but the frequency is 0.  If I'm not to have any, why do I have a superfood list?
My B+ nonnie Nomad husband's has the same problem.

Also, under vegetable proteins seeds and nuts portion size is 1/2 cup which seems high as SWAMI took away all nuts.  I have no portion size for beans.

Thanks.

Quoted from Olygirl

I have the same question BCgal asked about condiments. Portion size is 1 tsp. but the frequency is 0.  If I'm not to have any, why do I have a superfood list?

Dr. D's response to BCgal:

Quoted from Dr. D

Just a minor bug. ... now it says the frequency 'as needed.'

You may need to regenerate your diet report to see the change.


After regenerating mine went from  0 serving as needed.

to  "0 to 1 serving as needed."


If your condiments include sweetners like honey, I would not take "as needed" to mean as many teaspoons as you might desire.

Hello,

I am an Explorer, Type O+, secretor.  Very recently, SWAMIxpress added soy milk to my list of superfoods.  Most other soy products are avoids for me, and soy milk has never been better than a neutral.  I have sometimes made changes to my SWAMI questionnaire answers, but have always returned to my original answers, and suddenly, a few days ago I noticed that soy milk is now a superfood, so I'm wondering what happened to change this.  Is this possibly an error?  Actually, I would be happy to use soy milk, but just want to be sure it is really okay for me.

Thanks,
Dawn

Welcome SJ!!!
I cannot answer this but somone else will be along who will be able to advise.
Cheers!

once you added all your data into swami, did you also let it compute your GT?
or did you also add Explorer yourself?

I see you are Rhesus positive as well, and most O explorers are either rhesus negative of non secretors

have you done a secretor status yet?
http://www.dadamo.com/knowbase/newbie/a.htm

Hi Lola,
I let SWAMI choose my GT.  Previously, when I had done Genotype, from the book and from the calculator on the previous GT website, I was a Gatherer, but it just never seemed right for me.  Even though I am rh+ and secretor, a number of things lead to my Explorer status ---- liver issues, severe chemical, caffeine, and other intolerances.  Yes, I did have my secretor test done a couple years ago, and my results came back as a secretor.  I am going to have it done again, just to make sure.

Thanks,
Dawn

Maybe your fingerprints also are suggestive of Explorer.