I'm not suggesting people send it back, unless they're angry about it. (They do have every right to expect it to be a delicious beverage, not a medicinal powder to take in capsule form.) I'm saying that a product marketed as a delicious beverage is to be used as a delicious beverage. And if it's not a delicious beverage, there has not exactly been truth in advertising, and NAP's repeat business is going to suffer substantially. This is basic sales boilerplate, and if you don't see NAP as a business, I can't help you or them. And:

Since it is my desire to help you and them, I am going to stand for the careful use of words when it comes to categorising and describing a product one would hope will improve NAP profits as well as customer satisfaction, the two being inseparable. The restaurant manager has no business telling the customer: "You don't like the miso seaweed soup, madame, but that's because you're too closed-minded to inject it into your vein. Don't you know it's 'good for you'?" She ordered FOOD, not something to be injected OR to be shoveled into capsules for swallowing with water.

Beyond this, there is nothing more I can speak to group edification here.

ara also comes in capsule form

by the way, Chefs don t like me around here.....

I kind of kill their inspiration when it comes to ordering

Quoted from Lola

ara also comes in capsule form

Really? What is this product called?

I thought you were talking about Harmonia in pill forms  

There's always Live Cell, that and Deflect should cover most of the same ingredients except the chlorella.

I get your point san j.

It's kind of an expectation thing. While I don't think the catalogue saying it tastes bad is wise, it's about what you perceive-- which is part of the "mind over matter" thing and an individual thing. In this case, the written leads you to believe something different than what you experienced.

One time when I was a little kid, I thought sauerkraut on a condiment stand was mashed potatoes. Rude awakening.

The thought of it makes me cringe still-- which oddly enough helped me give up pizza... but that's another story.

Anyway, I think many people have had the experience of thinking a beverage or food was one thing and then taking a swig, etc and having the brain flip into "gross out" mode even if the food was familiar or not bad in itself. I think I recall this happening several times with sodas or juices.

Your point, which is valid, is not to market something to the point of getting an incorrect expectation.
If it hasn't been noted here by them already, why not call up NAP? They are the only ones who can do anything about it anyway.

Quoted from AKArtlover

I get your point san j.
Your point, which is valid, is not to market something to the point of getting an incorrect expectation.
If it hasn't been noted here by them already, why not call up NAP? They are the only ones who can do anything about it anyway.

Did it! BEFORE meeting intense resistance on this thread! Caused a whole brouhaha by bringing it up, as you can see.   Oh well. Whatever.  

San-J--- what did you expect?  

Some agree with you and others don't.

Are we debating the word "delicious"?

Harmonia is not delicious. I agree that any one of us might want to push ourselves to drink a beverage or a formula described as "healthy", "good for us", or even labeled "immune enhancing"
We might overlook the taste and drink it for health benefits.

But to use the word delicious on a powder that smells and tastes like freshly caught fish and ocean seaweed is misleading and not truthful.

I really think this is san j's point...and it's a very good one!  

Harmonia is just not delicious.  And that word should not be used to describe it.

Go ahead, Chloe. Do what I did. Contact NAP and tell 'em! Expunge the word delicious/ put it in capsules as Lola suggests,  or change the formula to something delicious. Let's not whine. Let's fix.

Quoted from san j

Go ahead, Chloe. Do what I did. Contact NAP and tell 'em! Expunge the word delicious/ put it in capsules as Lola suggests,  or change the formula to something delicious. Let's not whine. Let's fix.

I will do that but I just want to say one more thing.

....Many years ago, when I got out of college, I worked at a major NYC advertising agency.  People who are copywriters know their product before they start writing about it.  If it's an edible product, a copywriter has tasted it and knows how to describe it honestly.

Whoever did the copy on Harmonia obviously never tasted it.  And just decided that if delicious
sounding fruits were listed as ingredients that it must taste fruity and delicious.  Had they tasted the fishy flavor, the description might have been geared towards Harmonia's wonderful health benefits and not be focusing on it's flavor.

Here are two products that are truly delicious from NAP....

Carob Extract and Sip Right Tea for type A.

It would be an insult to those two delicious products to put them in the same flavor category as Harmonia.

Does anybody from NAP read this board? Could somebody who works there be directed to this thread?

I don't think that this healthful product should be changed- just the product description. Describe it as a health-promoting supplement, not as a "light, fruity beverage." Those on this thread who enjoy the taste seem to enjoy the "heartiness" of it, and don't think of it as being "light and fruity."

Quoted from ruthiegirl

Does anybody from NAP read this board? Could somebody who works there be directed to this thread?

When I contacted them, I told them I was getting the information from a current dadamo forum thread about the product. But it helps if more than one person contacts them and says, "Consider this, please". Why not second the motion? Change starts here.

customerservice@dadamo.com by email will allow you to contact NAP online.

Just link this page to them.

Quoted from Cristina

OMG!!! I open the package and instead of something to suit my personal taste which differs from many others, I have got a a supplement wich is going to make me healthy!!!! quick quick, send in the crooks police!!!!  they are trying to make me healthy instead of giving me a good tasty drink!!!!  Maybe a softdrink is more attractive?!!! at least tastewise!!!     ...

Not trying to sound sarcastic but stressing the point that it is all personal, individual, as you can see, some do not like it, but some of us love it, just sprinkled on salads even!!! Each to their own!!! It is not denying the quality of the stuff!!!  And regarding knowing about sales and returning policies, it is all in the context and product, we all know that: Once you buy your underwear, that it is, you have to wear or tear it!!! so being on sales or not, there are some products we know do not go back, once you bought them, no matter how legitimate the call is ... 'did not like it' certainly does not make it ... in the context of health building here .. imo .... Try to buy a loaf of bread and take it back because it does not suit your taste ...

Cristina, I think you are trying to sound sarcastic--that's the point of your post!  No one here is denying the quality of the product.

Quoted from Chloe

customerservice@dadamo.com by email will allow you to contact NAP online.

Just link this page to them.

I went there myself, yesterday.  

Yes they will read the thread.

Sent my email...here it is

http://www.dadamo.com/cgi-bin/Blah/Blah.pl?b-pres/m-1289871281/s-0/

Many of us on the BTD forum have complaints/comments about the taste of Harmonia.

A thread was started related to how you've chosen to describe it.

We suggest you read this thread where forum members are talking about how the word "delicious" simply doesn't
describe the fishy/seaweed flavor that many acknowledge

Please take our suggestions to heart.  Harmonia really tastes horrible~

Is pill form a possibility?

Surely, the word delicious doesn't describe this formula.

Thank you for taking the time to read this.

Sincerely,

Live cell..might be what you are looking for in pill form.

The earlier Harmonia seemed to have a more pronounced cherry note and was indeed pretty good tasting (at least as green drinks go).  That was when the copy was written and it was not untrue. Seems like the berry flavor has become less and the seaweed flavor more. So the copy has to be changed. Alright already.

Thanks for saving us

Now hush everyone. The chief has spoken!  

Don't worry I'm not trying to hush anyone. The feedback is most welcome. Greg Kelly and I formulated the product and I want people to be happy with it. Personally when I take it I put in a tablespoon of proberry and drink it in pineapple juice so I'm not terribly bothered by the taste. Kelps vary considerably by batch and by season, especially with regard to the briny taste. We'll go back and see what we can do. It's not like they're trying to fool people or anything.

Thanks Dr D, that explains the big discrepancy in taste appraisal here ... They do tend to last a while and my version must be  from earlier on ... Thanks for clarifying that and above all for listening and taking action.  Never expected any less from the master and his team!!! Bravo!!!